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Information pursuant to Article 13 of the Italian Legislative Decree 196/2003

Your personal data will be processed – automatically and manually – by TWINSET S.p.A. ("TWINSET"), registered office in Via Del Commercio 32, 41012 Carpi (Modena), Italy, Isc. Reg. Imprese di Modena, REA n. 300497, Italian VAT number 07889180969, as Data Controller, in order to complete your future purchase orders on our website www.twinset.com and to use the services reserved to registered users.

In order to provide you with the services offered by the website, we collect information such as your name, address, email address, credit card information, phone number and date of birth. When you access our website, certain aggregate information (such as device type, location information, IP address, webpage traffic, and access time) is automatically collected in order to ensure the website functions properly.

Furthermore, with your consent, your personal data may also be processed by TWINSET for sending commercial correspondence and other information and promotional material related to the TWINSET world as well as to carry out direct selling and opinion polls using traditional methods of contact (regular mail and/or phone calls conducted by an operator) and/or automated and assimilated (text messages, emails).

Your personal data also may also be disclosed to third parties for technical reasons only that are strictly related to the purposes above mentioned and in particular to the following categories: public and private organizations, professionals, companies or other structures that TWINSET retains to process your data in order to provide the services offered on the website, such as order fulfillment, shipping, payment processing, IT support, customer service or marketing communications.  Further, we may share your information with public authorities in order to comply with applicable law or legal process or to respond to a request from law enforcement authorities, as well as for fraud prevention purposes.

The fields marked with an asterisk (*) are mandatory: failure to provide the information requested will not allow you to complete your registration and to complete your future purchase orders.

The information requested in fields not marked with (*) are optional: failure to provide the information requested does not affect your right to register: however, their lack of these data may not allow us to deliver some services reserved to registered users for which such data are essential (for example, if you do not include your date of birth you will not receive promotional correspondence on the day of your birthday).

The employees assigned to Data Processing are those involved in the management of the website and in providing related services, marketing and information systems.

At any given time – as per Article 7 of the Italian Legislative Decree 196/2003 – you can request access to your personal data to update them, correct them, integrate them, and delete them by contacting us at privacy@twinset.com.

You are also entitled to object to the processing of your personal data, also separately for marketing activities with traditional and automated methods, with the need to specify to which activities you object to, otherwise the request will be deemed to refer to all marketing activities.

To assert your rights as well as to receive an updated list of the parties responsible and instructed to Data Processing, please contact TWINSET by mail at the above mentioned address.

We inform you that the legislation on Personal Data Protection (Article 130, paragraph 4, Italian Legislative Decree 196/2003) permits TWINSET – without your consent – to use your personal data for direct sales of products similar to those you have already purchased, unless you refuse to allow such use of your registered email address.

Our servers are located in Italy, therefore by using the website and providing your information you consent to the transfer of such information to our data controller in Italy.

We reserve the right to periodically amend our privacy policy. As such, please review our privacy policy regularly in order to review any changes that may have become effective since your last visit.  The effective date of this policy is: 29th November 2017.



Pursuant to California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400, R Street, STE 1080, Sacramento, CA 95814; or by telephone at (916) 445-1254 or (800) 952-5210; or by email to dca@dca.ca.gov. For further information, you may wish to visit: www.ftc.gov

Further, if you are a California resident, you may request that we not share your information with third parties for direct marketing purposes, and/or to be informed of the types of personal information we share with third parties, as well as the names and addresses of third parties we disclosed such information to.  In order to exercise the above option or receive the above information, please contact us at privacy@twinset.com .

Do-Not-Track signals

The website does not recognize Do Not Track signals from browsers.  Some third parties may collect information about the users’ online activities over time and across websites when they use our website.


While we do not sell products or services for purchase by children, we may sell children’s products or services for purchase by adults. If you are under 18 years old, you may use the Website only under the supervision of a parent or guardian.  In accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect, solicit or use personal information of children under the age of 13 provided without parental consent. Should we become aware that a user under the age of 13 has registered without verifiable parental consent, any such information will be deleted.


  • I have read the above information and I authorise the use of my personal data.


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Payment methods

TWINSET only uses secure payment methods. You can choose to pay with credit card, PayPal or Bank Transfer. For more details click here